Advancing senior care. Together.

Whether you are a Skilled Nursing, Senior Living, or Home and Community-based Care provider, the SUMMIT 2017 agenda will offer a wide variety of sessions to choose from.

We are pleased to share the preliminary agenda for PointClickCare SUMMIT 2017. Check back often as more sessions and information will be added over the coming weeks. Please also note that breakout session times are subject to change prior to the conference.

ALL
Nov 5, 2017
12:00 PM - 7:00 PM

Location: Gaylord Palms Convention Center, Lower Level

Nov 5, 2017
2:00 PM - 5:00 PM

Location: Gaylord Palms Convention Center, Upper Level

Nov 6, 2017
7:00 AM - 5:00 PM

Location: Gaylord Palms Convention Center, Upper Level

Nov 6, 2017
7:00 AM - 7:00 PM

Location: Gaylord Palms Convention Center, Lower Level

Nov 6, 2017
7:30 AM - 8:30 AM

Breakfast is provided for Pre-Conference Training registrants only.

Location: Osceola Foyer & Osceola 3&4

Nov 6, 2017
7:30 AM - 8:30 AM

All registrants for the morning sessions must check-in ahead of the session start time.

Location: Osceola Foyer & Osceola 3&4

Nov 6, 2017
8:30 AM - 12:00 PM

SUMMIT Learning Series
This hands-on, interactive training session will focus on the value of care plans and interrelated modules, highlighting efficiencies provided to the nursing process. Review the workflows for creating interim care plans, triggering and personalizing care plans and tasks, and subsequently kardex and point of care. Learn the purpose of configurable functionality and how to utilize reporting.

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of PointClickCare’s Care Plans.
Other department managers or individuals involved with the care planning process.

Location: Naples Ballroom

Nov 6, 2017
8:30 AM - 12:00 PM

SUMMIT Learning Series
This hands-on, interactive training will focus on advancing custom assessment skills. Key topics to be covered include creating assessments, schedules, rules, triggers, styles, look-backs, narratives, scoring, and structured progress notes

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of building PointClickCare’s User Defined Assessments.
Other department managers or individuals involved with building User Defined Assessments.

Location: Sarasota Ballroom

Nov 6, 2017
11:30 AM - 1:00 PM

Lunch is provided for Pre-Conference Training registrants only.

Location: Osceola Foyer & Osceola 3&4

Nov 6, 2017
11:30 AM - 1:00 PM

All registrants for the afternoon sessions must check-in ahead of the session start time.

Location: Osceola Foyer & Osceola 3&4

Nov 6, 2017
1:00 PM - 4:30 PM

SUMMIT Learning Series
This hands-on, interactive training session will focus on the value of care plans and interrelated modules, highlighting efficiencies provided to the nursing process. Review the workflows for creating interim care plans, triggering and personalizing care plans and tasks, and subsequently kardex and point of care. Learn the purpose of configurable functionality and how to utilize reporting.

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of PointClickCare’s Care Plans.
Other department managers or individuals involved with the care planning process.

Location: Naples Ballroom

Nov 6, 2017
1:00 PM - 4:30 PM

SUMMIT Learning Series
This hands-on, interactive training will focus on advancing custom assessment skills. Key topics to be covered include creating assessments, schedules, rules, triggers, styles, look-backs, narratives, scoring, and structured progress notes

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of building PointClickCare’s User Defined Assessments.
Other department managers or individuals involved with building User Defined Assessments.

Location: Sarasota Ballroom

Nov 6, 2017
6:00 PM - 8:00 PM

Location: South Beach Pool

Sponsored by: CareServ
Careworx
RosieConnect 2.0


Nov 7, 2017
7:00 AM - 5:00 PM

Location: Gaylord Palms Convention Center, Upper Level

Nov 7, 2017
7:00 AM - 12:00 PM

Location: Gaylord Palms Convention Center, Lower Level

Nov 7, 2017
7:00 AM - 8:00 AM

Location: Florida Hall A

Nov 7, 2017
7:30 AM - 8:45 AM

Location: Osceola Lobby

Nov 7, 2017
7:30 AM - 8:45 AM

Location: Florida Hall B-C

Nov 7, 2017
9:00 AM - 9:45 AM

Speakers:
Mike Wessinger, CEO, PointClickCare

Location: Osceola Ballroom

Nov 7, 2017
9:45 AM - 10:15 AM

Location: Osceola Ballroom

Nov 7, 2017
10:15 AM - 10:45 AM

Sponsored by: SmartLinx Solutions

Nov 7, 2017
10:15 AM - 11:15 AM

Location: Florida Hall B-C

Nov 7, 2017
11:15 AM - 12:00 PM

Location: Osceola Ballroom

Nov 7, 2017
12:00 PM - 1:15 PM

Location: Florida Hall A

Nov 7, 2017
12:00 PM - 1:15 PM

Location: Naples Ballroom

Sponsored by: SmartLinx Solutions
Welch Allyn


Nov 7, 2017
12:00 PM - 1:30 PM

Location: Osceola Lobby

Nov 7, 2017
12:00 PM - 1:30 PM

Location: Florida Hall B-C

Nov 7, 2017
1:45 PM - 2:45 PM

Speakers:
Russ DePriest, Vice President & General Manager, Skilled Nursing, PointClickCare
Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare
Terri Weckle, Vice President & General Manager, Home & Community-based Services, PointClickCare

Location: Osceola Ballroom

Nov 7, 2017
2:45 PM - 3:15 PM

Sponsored by: SmartLinx Solutions

Nov 7, 2017
3:15 PM - 5:00 PM

Location: Florida Hall B-C

Nov 7, 2017
3:15 PM - 4:00 PM

Speakers:
Russ DePriest, Vice President & General Manager, Skilled Nursing, PointClickCare

Nov 7, 2017
3:15 PM - 4:00 PM

Speakers:
Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare

Nov 7, 2017
3:15 PM - 4:00 PM

Speakers:
Terri Weckle, Vice President & General Manager, Home & Community-based Services, PointClickCare

Nov 7, 2017
4:15 PM - 5:00 PM

Speakers:
Russ DePriest, Vice President & General Manager, Skilled Nursing, PointClickCare

Nov 7, 2017
4:15 PM - 5:00 PM

Speakers:
Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare

Nov 7, 2017
4:15 PM - 5:00 PM

Speakers:
Terri Weckle, Vice President & General Manager, Home & Community-based Services, PointClickCare

Nov 7, 2017
5:00 PM - 6:00 PM

Location: Florida Hall B-C

Nov 8, 2017
7:00 AM - 3:00 PM

Location: Gaylord Palms Convention Center, Upper Level

Nov 8, 2017
7:00 AM - 8:00 AM

Location: Florida Hall A

Nov 8, 2017
7:30 AM - 8:30 AM

Location: Osceola Lobby

Nov 8, 2017
7:30 AM - 8:30 AM

Location: Florida Hall B-C

Nov 8, 2017
8:45 AM - 9:30 AM

Speakers:
TBC

Nov 8, 2017
8:45 AM - 9:30 AM

Speakers:
TBC

Moderator: John Yedinak, President, Aging Media Network

Nov 8, 2017
8:45 AM - 9:30 AM

Speakers:
Diane Byrne, Vice President Program Development, Training & Operations, Juniper Communities
Charles de Vilmorin, CEO, Linked Senior

Nov 8, 2017
8:45 AM - 9:30 AM

Speakers:
Andy Brigant, Vice President, Pharmacy Sales, PointClickCare
Edward Patrick, Pharmacy Programs Manager, PointClickCare
Jason Spears, Pharmacy Program Manager, PointClickCare
Sumona Tailor, Associate Product Manager, PointClickCare

Nov 8, 2017
8:45 AM - 9:30 AM

Speakers:
Tessa Farrar, Financial Educator, PointClickCare

In this session, we will review the benefits of using the month-end checks dashboard on a regular basis to identify a variance in days prior to month-end. The improvements to the month-end process will save time from running individual reports allowing quick identification of the resident(s) causing the out of balance. Participants will be provided access to a take away quick reference guide to use upon return to the office as a reminder for how to use the month-end checks dashboard to streamline the process by monitoring variances in one place rather than having to run a variety of reports.

Role focus: Business Office or Billing Managers
Others involved with month-end reconciliation

Nov 8, 2017
8:45 AM - 12:00 AM

Speakers:
Megan D'Angelo, Vice President, Product Management, PointClickCare
Preeti Suri, Senior Product Manager, PointClickCare

Worried about keeping your occupancy levels up? Concerned about narrowing networks and your ability to keep your referral pipeline, and bottom line, healthy? Join us to learn how Relationship Management can help. In this session, you’ll discover:
How to enhance the resident screening process to make informed decisions about your ideal resident mix.
How to cultivate and maximize relationships with referral sources.
How to ensure a positive, efficient resident experience.

Nov 8, 2017
9:40 AM - 10:25 AM

Speakers:
Deborah Langford, RN, BAC-CT, C-NE, Continuing Healthcare Solutions
Tracy D'Andrea, RN, BSN, CRRN, CDP, Regional Director of Quality Assurance, Continuing Healthcare Solutions

Nov 8, 2017
9:40 AM - 10:25 AM

Speakers:
Nica Erickson, Director of ePharmacy, Consonus Pharmacy
LiAna Tschen, Consonus Pharmacy

Nov 8, 2017
9:40 AM - 10:25 AM

Speakers:
Candice Chartier, President, OLTCA
Sachin Aggarwal, COO, Think Research

Moderator: Stuart Feldman, Director, Canadian Operations, PointClickCare

Every organization wants to provide high-quality care that produces best-in-class quality measures. It’s why we do what we do, and it’s good business in a value-based world. Achieving that goal requires the management of a complex array of inputs that impact the quality equation—without increasing cost.
The session will cover:
How customers are able to maintain regulatory compliance, while driving evidence-based care processes that deliver best-in-class outcomes.
Care Content will focus on pre-built assessments (sometimes with custom print options aka 'forms'); care plan and task libraries; order template libraries; alerts libraries; and associated rules, triggers, etc.

Nov 8, 2017
9:40 AM - 10:25 AM

Speakers:
TBC

Nov 8, 2017
9:40 AM - 10:25 AM

Speakers:
TBC

Moderator: Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare

Nov 8, 2017
10:30 AM - 11:00 AM

Sponsored by: SmartLinx Solutions

Nov 8, 2017
10:30 AM - 11:15 AM

Location: Florida Hall B-C

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
Maureen Hedrick, Director of Consulting Services, Richter Healthcare Consultants
Jennifer Leatherbarrow, Senior Clinical Consultant, Richter Healthcare Consultants

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
Katie Castro, Director of Wellness, Juniper Communities
Melissa Ebner, National Director of Wellness, Juniper Communities
Muriel Prucnal, Director of Wellness, Juniper Communities

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
Charles W. Harry Jr., Chief of Research & Analytics, National Investment Center of Seniors Housing & Care (NIC)

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
TBC

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
Crystal Bush, Healthcare Business Analyst, Greystone Healthcare Management
Christina Hamma, Senior Healthcare Systems Specialist, Greystone IT

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
Jeff Wright, Director of Customer Experience, PointClickCare

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
Kristin Thrun, Administrator, Burgess Square Healthcare & Rehab Centre
Julie Hendrickson, MSN, RN, CNL, Director of Nursing, Burgess Square Healthcare & Rehab Centre

Nov 8, 2017
11:15 AM - 12:00 PM

Speakers:
Richard Guttman, Senior Vice President, Risk, Compliance & General Council, PointClickCare

Requests for medical records are on the rise. From litigation to audits, providers are regularly required to provide and attest to the accuracy of the medical records of their residents. This session will highlight the challenges and opportunities provided by the use of EHR technology. Specifically, it will discuss the production of clinical records required in connection with audits, regulatory matters and legal claims. The session will address specific issues relating to the production of the clinical record including export distortion, eDiscovery and audit trails. As the use of EHR’s becomes ubiquitous, providers must understand how to manage the risks and adapt their policies and procedures.
Attendees will learn:
How to understand, identify, and manage the key differences between the production of records from traditional paper and digital/EHR's.
How to adapt your document and record retention policies to address the unique elements of electronic medical records.
How to make use of both the technology and the legal framework to reinforce your retention and disclosure policies.

Nov 8, 2017
12:00 PM - 1:15 PM

Location: Florida Hall A

Nov 8, 2017
12:00 PM - 1:15 PM

Location: Naples Ballroom

Sponsored by: ConstantCare Technology
Prime Care Technologies


Nov 8, 2017
12:00 PM - 1:15 PM

Location: Osceola Lobby

Nov 8, 2017
12:00 PM - 1:15 PM

Location: Florida Hall B-C

Nov 8, 2017
1:30 PM - 2:15 PM

Speakers:
Pamela J. Skrzynski, President, PamSki Solutions
Amy Bowes, RN, Clinical Software Nurse, Legacy Health Services
Christine Martin, Director, Strategic Marketing, Legacy Health Services

Nov 8, 2017
1:30 PM - 2:15 PM

Speakers:
Janet Cinadr, RN, MSN, Director of Nursing, Regina Health Center
Natalie Truelson, CPN, Case Manager Coordinator, Regina Health Center

Nov 8, 2017
1:30 PM - 2:15 PM

Speakers:
Robert G. Kramer, CEO, National Investment Center of Seniors Housing & Care (NIC)

Nov 8, 2017
1:30 PM - 2:15 PM

Speakers:
TBC

Nov 8, 2017
1:30 PM - 2:15 PM

Speakers:
Eric Fischer, PointClickCare Project Manager, Saber Healthcare

Nov 8, 2017
1:30 PM - 2:15 PM

Speakers:
Lisa Thomson, Chief Marketing & Strategy Officer, Pathway Health

Nov 8, 2017
2:25 PM - 3:10 PM

Speakers:
Heather Addyson, Financial Educator, PointClickCare

In this session, we will focus on setting up a complex managed care payer and coding complex Medicare claims. Review the workflow for creating new payers using a managed care payer requiring Rug Scores on the claim but reimbursing at levels of care. Setting up Payer Rules and Rate Schedules, and managing care level changes using templates. Setting up other claim information for Medicare Secondary Payer (MSP) claims. Participants will be provided access to a take away quick reference guide to use upon return to the office as a reminder for how to correctly complete payer setup, and code MSP claims to save time and improve cash flow by billing accurately to get paid faster.

Role focus: Financial Configuration Specialists and Billing Managers who know the basics of payer setup
Other individuals involved with Medicare billing and collection

Nov 8, 2017
2:25 PM - 3:10 PM

Speakers:
Edie Smith, Executive Vice President & Director of Research, Promatura

Nov 8, 2017
2:25 PM - 3:10 PM

Speakers:
Bobbie Tiedt Donohew, Associate Director of Consulting, Richter Healthcare Consultants

Nov 8, 2017
2:25 PM - 3:10 PM

Speakers:
Nancy Chi, Vice President, Data Intelligence, PointClickCare

Attendees in this session will learn to:
Consider the key components of successful episodic care management practices and value-based payment models.
Discuss the driving factors influencing a provider's referring network, including length of stay and readmission rates.
Understand how care coordination technologies can help providers to have clear, proven, and consistent care protocols to manage an episode.

Nov 8, 2017
2:25 PM - 3:10 PM

Speakers:
Vicki Nordby, Nurse Consultant, Marquis Companies

Nov 8, 2017
2:25 PM - 3:10 PM

Speakers:
John Ellis, Chief Operations Officer, Reliance Healthcare
Lauren Talbot, EHR Implementation Specialist, Reliance Healthcare

Nov 8, 2017
2:25 PM - 12:33 AM

Speakers:
Kathy Ochal, Senior Product Manager
ABILITY Network (TBC)

Want to learn how to get paid faster with less demand on your staff’s time? This session will provide industry proven best practices on how to streamline revenue cycle times as well as a preview of PointClickCare’s upcoming Claims Management capabilities.

Nov 8, 2017
3:10 PM - 3:40 PM

Sponsored by: SmartLinx Solutions

Nov 8, 2017
3:45 PM - 4:30 PM

Speakers:
JoAnne Carlin, Vice President, Clinical Risk, Willis Towers Watson

This session will discuss risk management topics and principles that those working in senior living should be aware of and utilize in their roles.
Attendees will learn to:
Describe areas of risk that are prevalent and could be severe, along with the strategies to manage them.
Discuss the concept of "realistic expectations" and the impact on risk management.
Identify the various constituencies that can help or hurt a community in managing risk.

Nov 8, 2017
3:45 PM - 4:30 PM

Speakers:
Michael Marmel, Accountant, Aperion Care

Nov 8, 2017
3:45 PM - 4:30 PM

Speakers:
Debra Smith, Corporate Clinical Informatics Director, TLC Management
Tony Schurger, Corporate IT Director, TLC Management

Nov 8, 2017
3:45 PM - 4:30 PM

Speakers:
Kristy Bernhardt, Wellness Director/Analytics, Cedar Village
Beth Puckett, LPN, Manager of Clinical Analytics, Cedar Village

Nov 8, 2017
4:30 PM - 5:30 PM

Location: Osceola Lobby

Nov 8, 2017
6:30 PM - 10:30 PM

Location: Coquina Lawn

Sponsored by: Omnicare
PharMerica


Nov 9, 2017
7:00 AM - 12:00 PM

Location: Gaylord Palms Convention Center, Upper Level

Nov 9, 2017
7:00 AM - 8:15 AM

Location: Florida Hall A

Nov 9, 2017
7:15 AM - 8:15 AM

Location: Osceola Lobby

Nov 9, 2017
7:15 AM - 8:15 AM

Location: Florida Hall C

Nov 9, 2017
8:30 AM - 9:15 AM

Speakers:
TBC

Nov 9, 2017
8:30 AM - 9:15 AM

Speakers:
Charles Ross, Chief Strategy Officer, Transitional Care Manager

Nov 9, 2017
9:25 AM - 10:10 AM

Speakers:
Sarah Schiller, Manager, Clinical Professional Services, PointClickCare

In this session, we will review how to use POC data and Therapy Minutes with the Case Mix Analyzer and ARD Planner for PPS scheduling, planning and monitoring. Identify ways to improve MDS Documentation through POC, and to use the tools and reports within PointClickCare to collect the right data, at the right time, and use it to predict the best possible reimbursement outcome. Participants will be provided access to a take away quick reference guide to use upon return to the floor as a reminder for how to use the Case Mix Analyzer and ARD Planner tools and reports.

Role focus: MDS Coordinators
Other individuals involved or interested in MDS Reimbursement

Nov 9, 2017
9:25 AM - 10:10 AM

Speakers:
John Johnson, Clinical Support Specialist, PointClickCare

In this session, we will focus on advancing knowledge and insight about receiving and managing medication supplies. We will assess ways to proactively identify problems and additional tips for cleaning up the Supply Portal. Review features including auto-receiving and inline receiving, and reporting such as the Electronic Transmission Report and the Drug Record Book. Participants will be provided access to a take away quick reference guide to use upon return to the floor as a reminder about managing receiving and supplies, and how to utilize reporting.

Role focus: Nurse Managers, Nursing Supervisors and Staff with hands-on knowledge of the basics of ordering and receiving medications.
Other department staff involved with the supply process.

Nov 9, 2017
10:10 AM - 10:40 AM

Sponsored by: SmartLinx Solutions

Nov 9, 2017
10:45 AM - 12:00 PM

Speakers:
Dave Wessinger, CTO, PointClickCare

Location: Osceola Ballroom

Nov 9, 2017
12:15 PM - 2:00 PM

Location: Osceola Lobby

Sunday, November 5
12:00 PM - 7:00 PM
Location: Gaylord Palms Convention Center, Lower Level

2:00 PM - 5:00 PM
Location: Gaylord Palms Convention Center, Upper Level

Monday, November 6
7:00 AM - 5:00 PM
Location: Gaylord Palms Convention Center, Upper Level

7:00 AM - 7:00 PM
Location: Gaylord Palms Convention Center, Lower Level

7:30 AM - 8:30 AM
Breakfast is provided for Pre-Conference Training registrants only.

Location: Osceola Foyer & Osceola 3&4

7:30 AM - 8:30 AM
All registrants for the morning sessions must check-in ahead of the session start time.

Location: Osceola Foyer & Osceola 3&4

8:30 AM - 12:00 PM
SUMMIT Learning Series
This hands-on, interactive training session will focus on the value of care plans and interrelated modules, highlighting efficiencies provided to the nursing process. Review the workflows for creating interim care plans, triggering and personalizing care plans and tasks, and subsequently kardex and point of care. Learn the purpose of configurable functionality and how to utilize reporting.

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of PointClickCare’s Care Plans.
Other department managers or individuals involved with the care planning process.

Location: Naples Ballroom

8:30 AM - 12:00 PM
SUMMIT Learning Series
This hands-on, interactive training will focus on advancing custom assessment skills. Key topics to be covered include creating assessments, schedules, rules, triggers, styles, look-backs, narratives, scoring, and structured progress notes

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of building PointClickCare’s User Defined Assessments.
Other department managers or individuals involved with building User Defined Assessments.

Location: Sarasota Ballroom

11:30 AM - 1:00 PM
Lunch is provided for Pre-Conference Training registrants only.

Location: Osceola Foyer & Osceola 3&4

11:30 AM - 1:00 PM
All registrants for the afternoon sessions must check-in ahead of the session start time.

Location: Osceola Foyer & Osceola 3&4

1:00 PM - 4:30 PM
SUMMIT Learning Series
This hands-on, interactive training session will focus on the value of care plans and interrelated modules, highlighting efficiencies provided to the nursing process. Review the workflows for creating interim care plans, triggering and personalizing care plans and tasks, and subsequently kardex and point of care. Learn the purpose of configurable functionality and how to utilize reporting.

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of PointClickCare’s Care Plans.
Other department managers or individuals involved with the care planning process.

Location: Naples Ballroom

1:00 PM - 4:30 PM
SUMMIT Learning Series
This hands-on, interactive training will focus on advancing custom assessment skills. Key topics to be covered include creating assessments, schedules, rules, triggers, styles, look-backs, narratives, scoring, and structured progress notes

100 spaces available

Role focus: Nurse Managers & Nursing Supervisors who know the basics of building PointClickCare’s User Defined Assessments.
Other department managers or individuals involved with building User Defined Assessments.

Location: Sarasota Ballroom

6:00 PM - 8:00 PM
Location: South Beach Pool

Sponsored by: CareServ
Careworx
RosieConnect 2.0


Tuesday, November 7
7:00 AM - 5:00 PM
Location: Gaylord Palms Convention Center, Upper Level

7:00 AM - 12:00 PM
Location: Gaylord Palms Convention Center, Lower Level

7:00 AM - 8:00 AM
Location: Florida Hall A

7:30 AM - 8:45 AM
Location: Osceola Lobby

7:30 AM - 8:45 AM
Location: Florida Hall B-C

9:00 AM - 9:45 AM
Speakers:
Mike Wessinger, CEO, PointClickCare

Location: Osceola Ballroom

9:45 AM - 10:15 AM
Location: Osceola Ballroom

10:15 AM - 10:45 AM
Sponsored by: SmartLinx Solutions

10:15 AM - 11:15 AM
Location: Florida Hall B-C

11:15 AM - 12:00 PM
Location: Osceola Ballroom

12:00 PM - 1:15 PM
Location: Florida Hall A

12:00 PM - 1:15 PM
Location: Naples Ballroom

Sponsored by: SmartLinx Solutions
Welch Allyn


12:00 PM - 1:30 PM
Location: Osceola Lobby

12:00 PM - 1:30 PM
Location: Florida Hall B-C

1:45 PM - 2:45 PM
Speakers:
Russ DePriest, Vice President & General Manager, Skilled Nursing, PointClickCare
Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare
Terri Weckle, Vice President & General Manager, Home & Community-based Services, PointClickCare

Location: Osceola Ballroom

2:45 PM - 3:15 PM
Sponsored by: SmartLinx Solutions

3:15 PM - 5:00 PM
Location: Florida Hall B-C

3:15 PM - 4:00 PM
Speakers:
Russ DePriest, Vice President & General Manager, Skilled Nursing, PointClickCare

3:15 PM - 4:00 PM
Speakers:
Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare

3:15 PM - 4:00 PM
Speakers:
Terri Weckle, Vice President & General Manager, Home & Community-based Services, PointClickCare

4:15 PM - 5:00 PM
Speakers:
Russ DePriest, Vice President & General Manager, Skilled Nursing, PointClickCare

4:15 PM - 5:00 PM
Speakers:
Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare

4:15 PM - 5:00 PM
Speakers:
Terri Weckle, Vice President & General Manager, Home & Community-based Services, PointClickCare

5:00 PM - 6:00 PM
Location: Florida Hall B-C

Wednesday, November 8
7:00 AM - 3:00 PM
Location: Gaylord Palms Convention Center, Upper Level

7:00 AM - 8:00 AM
Location: Florida Hall A

7:30 AM - 8:30 AM
Location: Osceola Lobby

7:30 AM - 8:30 AM
Location: Florida Hall B-C

8:45 AM - 9:30 AM
Speakers:
TBC

8:45 AM - 9:30 AM
Speakers:
TBC

Moderator: John Yedinak, President, Aging Media Network

8:45 AM - 9:30 AM
Speakers:
Diane Byrne, Vice President Program Development, Training & Operations, Juniper Communities
Charles de Vilmorin, CEO, Linked Senior

8:45 AM - 9:30 AM
Speakers:
Andy Brigant, Vice President, Pharmacy Sales, PointClickCare
Edward Patrick, Pharmacy Programs Manager, PointClickCare
Jason Spears, Pharmacy Program Manager, PointClickCare
Sumona Tailor, Associate Product Manager, PointClickCare

8:45 AM - 9:30 AM
Speakers:
Tessa Farrar, Financial Educator, PointClickCare

In this session, we will review the benefits of using the month-end checks dashboard on a regular basis to identify a variance in days prior to month-end. The improvements to the month-end process will save time from running individual reports allowing quick identification of the resident(s) causing the out of balance. Participants will be provided access to a take away quick reference guide to use upon return to the office as a reminder for how to use the month-end checks dashboard to streamline the process by monitoring variances in one place rather than having to run a variety of reports.

Role focus: Business Office or Billing Managers
Others involved with month-end reconciliation

8:45 AM - 12:00 AM
Speakers:
Megan D'Angelo, Vice President, Product Management, PointClickCare
Preeti Suri, Senior Product Manager, PointClickCare

Worried about keeping your occupancy levels up? Concerned about narrowing networks and your ability to keep your referral pipeline, and bottom line, healthy? Join us to learn how Relationship Management can help. In this session, you’ll discover:
How to enhance the resident screening process to make informed decisions about your ideal resident mix.
How to cultivate and maximize relationships with referral sources.
How to ensure a positive, efficient resident experience.

9:40 AM - 10:25 AM
Speakers:
Deborah Langford, RN, BAC-CT, C-NE, Continuing Healthcare Solutions
Tracy D'Andrea, RN, BSN, CRRN, CDP, Regional Director of Quality Assurance, Continuing Healthcare Solutions

9:40 AM - 10:25 AM
Speakers:
Nica Erickson, Director of ePharmacy, Consonus Pharmacy
LiAna Tschen, Consonus Pharmacy

9:40 AM - 10:25 AM
Speakers:
Candice Chartier, President, OLTCA
Sachin Aggarwal, COO, Think Research

Moderator: Stuart Feldman, Director, Canadian Operations, PointClickCare

Every organization wants to provide high-quality care that produces best-in-class quality measures. It’s why we do what we do, and it’s good business in a value-based world. Achieving that goal requires the management of a complex array of inputs that impact the quality equation—without increasing cost.
The session will cover:
How customers are able to maintain regulatory compliance, while driving evidence-based care processes that deliver best-in-class outcomes.
Care Content will focus on pre-built assessments (sometimes with custom print options aka 'forms'); care plan and task libraries; order template libraries; alerts libraries; and associated rules, triggers, etc.

9:40 AM - 10:25 AM
Speakers:
TBC

9:40 AM - 10:25 AM
Speakers:
TBC

Moderator: Travis Palmquist, Vice President & General Manager, Senior Living, PointClickCare

10:30 AM - 11:00 AM
Sponsored by: SmartLinx Solutions

10:30 AM - 11:15 AM
Location: Florida Hall B-C

11:15 AM - 12:00 PM
Speakers:
Maureen Hedrick, Director of Consulting Services, Richter Healthcare Consultants
Jennifer Leatherbarrow, Senior Clinical Consultant, Richter Healthcare Consultants

11:15 AM - 12:00 PM
Speakers:
Katie Castro, Director of Wellness, Juniper Communities
Melissa Ebner, National Director of Wellness, Juniper Communities
Muriel Prucnal, Director of Wellness, Juniper Communities

11:15 AM - 12:00 PM
Speakers:
Charles W. Harry Jr., Chief of Research & Analytics, National Investment Center of Seniors Housing & Care (NIC)

11:15 AM - 12:00 PM
Speakers:
TBC

11:15 AM - 12:00 PM
Speakers:
Crystal Bush, Healthcare Business Analyst, Greystone Healthcare Management
Christina Hamma, Senior Healthcare Systems Specialist, Greystone IT

11:15 AM - 12:00 PM
Speakers:
Jeff Wright, Director of Customer Experience, PointClickCare

11:15 AM - 12:00 PM
Speakers:
Kristin Thrun, Administrator, Burgess Square Healthcare & Rehab Centre
Julie Hendrickson, MSN, RN, CNL, Director of Nursing, Burgess Square Healthcare & Rehab Centre

11:15 AM - 12:00 PM
Speakers:
Richard Guttman, Senior Vice President, Risk, Compliance & General Council, PointClickCare

Requests for medical records are on the rise. From litigation to audits, providers are regularly required to provide and attest to the accuracy of the medical records of their residents. This session will highlight the challenges and opportunities provided by the use of EHR technology. Specifically, it will discuss the production of clinical records required in connection with audits, regulatory matters and legal claims. The session will address specific issues relating to the production of the clinical record including export distortion, eDiscovery and audit trails. As the use of EHR’s becomes ubiquitous, providers must understand how to manage the risks and adapt their policies and procedures.
Attendees will learn:
How to understand, identify, and manage the key differences between the production of records from traditional paper and digital/EHR's.
How to adapt your document and record retention policies to address the unique elements of electronic medical records.
How to make use of both the technology and the legal framework to reinforce your retention and disclosure policies.

12:00 PM - 1:15 PM
Location: Florida Hall A

12:00 PM - 1:15 PM
Location: Naples Ballroom

Sponsored by: ConstantCare Technology
Prime Care Technologies


12:00 PM - 1:15 PM
Location: Osceola Lobby

12:00 PM - 1:15 PM
Location: Florida Hall B-C

1:30 PM - 2:15 PM
Speakers:
Pamela J. Skrzynski, President, PamSki Solutions
Amy Bowes, RN, Clinical Software Nurse, Legacy Health Services
Christine Martin, Director, Strategic Marketing, Legacy Health Services

1:30 PM - 2:15 PM
Speakers:
Janet Cinadr, RN, MSN, Director of Nursing, Regina Health Center
Natalie Truelson, CPN, Case Manager Coordinator, Regina Health Center

1:30 PM - 2:15 PM
Speakers:
Robert G. Kramer, CEO, National Investment Center of Seniors Housing & Care (NIC)

1:30 PM - 2:15 PM
Speakers:
TBC

1:30 PM - 2:15 PM
Speakers:
Eric Fischer, PointClickCare Project Manager, Saber Healthcare

1:30 PM - 2:15 PM
Speakers:
Lisa Thomson, Chief Marketing & Strategy Officer, Pathway Health

2:25 PM - 3:10 PM
Speakers:
Heather Addyson, Financial Educator, PointClickCare

In this session, we will focus on setting up a complex managed care payer and coding complex Medicare claims. Review the workflow for creating new payers using a managed care payer requiring Rug Scores on the claim but reimbursing at levels of care. Setting up Payer Rules and Rate Schedules, and managing care level changes using templates. Setting up other claim information for Medicare Secondary Payer (MSP) claims. Participants will be provided access to a take away quick reference guide to use upon return to the office as a reminder for how to correctly complete payer setup, and code MSP claims to save time and improve cash flow by billing accurately to get paid faster.

Role focus: Financial Configuration Specialists and Billing Managers who know the basics of payer setup
Other individuals involved with Medicare billing and collection

2:25 PM - 3:10 PM
Speakers:
Edie Smith, Executive Vice President & Director of Research, Promatura

2:25 PM - 3:10 PM
Speakers:
Bobbie Tiedt Donohew, Associate Director of Consulting, Richter Healthcare Consultants

2:25 PM - 3:10 PM
Speakers:
Nancy Chi, Vice President, Data Intelligence, PointClickCare

Attendees in this session will learn to:
Consider the key components of successful episodic care management practices and value-based payment models.
Discuss the driving factors influencing a provider's referring network, including length of stay and readmission rates.
Understand how care coordination technologies can help providers to have clear, proven, and consistent care protocols to manage an episode.

2:25 PM - 3:10 PM
Speakers:
Vicki Nordby, Nurse Consultant, Marquis Companies

2:25 PM - 3:10 PM
Speakers:
John Ellis, Chief Operations Officer, Reliance Healthcare
Lauren Talbot, EHR Implementation Specialist, Reliance Healthcare

2:25 PM - 12:33 AM
Speakers:
Kathy Ochal, Senior Product Manager
ABILITY Network (TBC)

Want to learn how to get paid faster with less demand on your staff’s time? This session will provide industry proven best practices on how to streamline revenue cycle times as well as a preview of PointClickCare’s upcoming Claims Management capabilities.

3:10 PM - 3:40 PM
Sponsored by: SmartLinx Solutions

3:45 PM - 4:30 PM
Speakers:
JoAnne Carlin, Vice President, Clinical Risk, Willis Towers Watson

This session will discuss risk management topics and principles that those working in senior living should be aware of and utilize in their roles.
Attendees will learn to:
Describe areas of risk that are prevalent and could be severe, along with the strategies to manage them.
Discuss the concept of "realistic expectations" and the impact on risk management.
Identify the various constituencies that can help or hurt a community in managing risk.

3:45 PM - 4:30 PM
Speakers:
Michael Marmel, Accountant, Aperion Care

3:45 PM - 4:30 PM
Speakers:
Debra Smith, Corporate Clinical Informatics Director, TLC Management
Tony Schurger, Corporate IT Director, TLC Management

3:45 PM - 4:30 PM
Speakers:
Kristy Bernhardt, Wellness Director/Analytics, Cedar Village
Beth Puckett, LPN, Manager of Clinical Analytics, Cedar Village

4:30 PM - 5:30 PM
Location: Osceola Lobby

6:30 PM - 10:30 PM
Location: Coquina Lawn

Sponsored by: Omnicare
PharMerica


Thursday, November 9
7:00 AM - 12:00 PM
Location: Gaylord Palms Convention Center, Upper Level

7:00 AM - 8:15 AM
Location: Florida Hall A

7:15 AM - 8:15 AM
Location: Osceola Lobby

7:15 AM - 8:15 AM
Location: Florida Hall C

8:30 AM - 9:15 AM
Speakers:
TBC

8:30 AM - 9:15 AM
Speakers:
Charles Ross, Chief Strategy Officer, Transitional Care Manager

9:25 AM - 10:10 AM
Speakers:
Sarah Schiller, Manager, Clinical Professional Services, PointClickCare

In this session, we will review how to use POC data and Therapy Minutes with the Case Mix Analyzer and ARD Planner for PPS scheduling, planning and monitoring. Identify ways to improve MDS Documentation through POC, and to use the tools and reports within PointClickCare to collect the right data, at the right time, and use it to predict the best possible reimbursement outcome. Participants will be provided access to a take away quick reference guide to use upon return to the floor as a reminder for how to use the Case Mix Analyzer and ARD Planner tools and reports.

Role focus: MDS Coordinators
Other individuals involved or interested in MDS Reimbursement

9:25 AM - 10:10 AM
Speakers:
John Johnson, Clinical Support Specialist, PointClickCare

In this session, we will focus on advancing knowledge and insight about receiving and managing medication supplies. We will assess ways to proactively identify problems and additional tips for cleaning up the Supply Portal. Review features including auto-receiving and inline receiving, and reporting such as the Electronic Transmission Report and the Drug Record Book. Participants will be provided access to a take away quick reference guide to use upon return to the floor as a reminder about managing receiving and supplies, and how to utilize reporting.

Role focus: Nurse Managers, Nursing Supervisors and Staff with hands-on knowledge of the basics of ordering and receiving medications.
Other department staff involved with the supply process.

10:10 AM - 10:40 AM
Sponsored by: SmartLinx Solutions

10:45 AM - 12:00 PM
Speakers:
Dave Wessinger, CTO, PointClickCare

Location: Osceola Ballroom

12:15 PM - 2:00 PM
Location: Osceola Lobby

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